Tuesday, June 16, 2020

The Refrigerator is Killing Us.



After my 10 millionth call to LG USA customer service, I sat down at the kitchen table with PaPa Tom and he declared to me he is sick.  Not just sick he is dying.

Dying from lack of attention, due to me being on the phone yet again with LG USA Customer Service Center.  Really though this stupid under warranty refrigerator has consumed 16 days of my life.  16 days!  I could have built a refrigerator by this point.  Okay, maybe not, but I could have bought one and had it delivered already.

I have declared they have won the battle, I will go purchase a new refrigerator tomorrow, it will be any brand that is not affiliated with LG.

I seriously hate how big box companies treat the little man.  They treat us like we so unimportant. Their customer service agents change their story, they don't communicate with each other, and they tell you they are there for you in an emergency - well tonight they told me it would be 7 to 10 weeks.

In 7 to 10 weeks, I will have 7 to 10 week old new refrigerator that will not be an LG Brand.


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